Frequently Asked Questions
Everything you need to know about our ultralight bags and shipping.
What makes Nanobag different from other reusable bags?
Nanobags are crafted from high-density diamond ripstop technical fabric. This allows them to be incredibly thin and lightweight while still being strong enough to carry up to 66 lbs (30 kg).
How long does shipping take?
Standard domestic shipping typically takes 3-7 business days, while international orders can take 10-21 business days depending on your location and local customs processing.
Are the bags machine washable?
Yes, Nanobags are machine washable. We recommend a cold, gentle cycle and air drying to preserve the integrity of the technical fabric and the water-repellent coating.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not happy with your purchase, you can return the unused product in its original packaging for a full refund or exchange.
Do you offer a warranty on your products?
Every Nanobag comes with a 1-year limited warranty against manufacturing defects. If your bag fails due to a production error, we will replace it free of charge.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.